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Franked Mail

Oh no! Who's going to paste 1000 stamps today or every other day? Don't worry as we can help.

What is Franked Mail?
It is for regular posting of large quantity of mail that is different in weight, size and destinations. Thus requiring different postage value. A franking machine prints an impression of the required value of postage on the mail, which is accepted by Singapore Post as a form of pre-paid postage.

Why use Franked Mail?
With no stamps to stick on the mail, it's ready for delivery faster and earlier. A franking machine also allows you to maintain accurate and up-to-date postage records and it prints any value of postage required. So you needn't buy and stock different denominations of stamps.

Digital Franking Machine

Using the Digital Franking Machine offers you greater advantages shown below.

  • Convenience - able to reset the meter of the machine with just a phone call away
  • Security - The imprint carries essential data which prevents misuse of the machine
  • Automatic Date Changing - In case you forget to do so.
  • Changeable Advertisements on the Imprint - At a touch of a button.
  • PC Interface - Interfaced with PC to enable data transfer of accounting data.
  • Linking- Link to an electronic weighing scale to ensure franking of correct postage value.

Refund of Misfranked Impression/Labels
Permit Holder can apply for refund of franked covers/labels that are incorrectly franked and not transmitted through the post.

A written letter from the Permit Holder for refund must be presented to Singapore Post within one month from the date of impression. Approved refund is subjected to the payment of an administrative charge and prevailing rate of GST.

For more information, please contact our Sales & Marketing Division at 6845 8000.

Effective 15 May 2010, mail will only be collected and delivered on Mondays to Fridays (except Public Holidays). View Frequently Asked Questions and Answers on 5-day mail collection and delivery service.